Refund Policy

Last updated: 4/23/2026

1. Digital Products

All products sold are digital goods delivered instantly after payment. Due to the nature of digital products, we maintain a strict no-refund policy.

2. No Refunds

All sales are final. Once a digital product has been delivered, we cannot offer refunds, returns, or exchanges. Please review your order carefully before completing the purchase.

3. Exceptions

In the following exceptional circumstances, we may consider a refund at our sole discretion:

  • Duplicate charges due to technical errors
  • Product not delivered due to a system failure on our end
  • Incorrect product delivered (different from what was ordered)

4. How to Request

If you believe you qualify for an exception, contact us within 24 hours of purchase with your order number and description of the issue.

5. Chargebacks

Filing a chargeback without first contacting our support team may result in account suspension. We encourage customers to reach out to us before disputing a charge.

6. Contact

Email: support@eurogoods-shop.com