Refund Policy
Last updated: 4/23/2026
1. Digital Products
All products sold are digital goods delivered instantly after payment. Due to the nature of digital products, we maintain a strict no-refund policy.
2. No Refunds
All sales are final. Once a digital product has been delivered, we cannot offer refunds, returns, or exchanges. Please review your order carefully before completing the purchase.
3. Exceptions
In the following exceptional circumstances, we may consider a refund at our sole discretion:
- Duplicate charges due to technical errors
- Product not delivered due to a system failure on our end
- Incorrect product delivered (different from what was ordered)
4. How to Request
If you believe you qualify for an exception, contact us within 24 hours of purchase with your order number and description of the issue.
5. Chargebacks
Filing a chargeback without first contacting our support team may result in account suspension. We encourage customers to reach out to us before disputing a charge.
6. Contact
Email: support@eurogoods-shop.com